HOW YOUR CAREER AND A CHAPTER IN THE BOOK MATCH UP

Subject: IT
Format: MLA     Pages: 4     Sources: 0    Spacing: Double
Type of Service     Type of Work     Academic Level
Research Paper     Writing from scratch     College
Title
HOW YOUR CAREER AND A CHAPTER IN THE BOOK MATCH UP.
Description
 How a computer technician job match up to chapter 3 of listening at work(the importance of listening, assumptions about listening), barriers to effective listening(environmental barriers, physiological barriers), listening styles(Relational listening, analytical listening, task-oriented listening, critical listening), and listening more effectively(listening to understand, listening to evaluate).  Book used is communicating at work eleventh edition Ronald B. Adler.

Answer 

Matching up a Computer Technician Career and Chapter 3 Listening at Work

Introduction

Listening is an important skill in the workplace. It not only helps in the comprehension of instructions but also evaluating on the adequacy of the information being communicated. Different professions demand varying levels of listening. In the world of computing, a technician should be endowed with proper listening skills. It is a demanding job that requires adequate understanding of important instructions to produce the appropriate results. Essentially, listening entails active focus on what is being communicated without allowing divertive thoughts to interfere with the process. Career growth and good work performance are intertwined with proper listening skills. Arguably, a computer technician would need higher concentration to increase productivity and hasten the progress of his work towards meeting organizational goals. This paper seeks to offer an in-depth analysis on the connection between a computer technician and the ability to listen at work.

Key Concepts from Listening at Work for a Computer Technician

The work of a computer technician involves complex tasks that require apt understanding of the job specifications. It is necessary for a computer technician to grasp and understand information being communicated. Imperatively, it would help in the analysis of any job issue at hand and foster productivity. Listening not only involves being instructed on job specifications but also the sharing and consultation on various topics that need to be expounded for further understanding. Therefore engaging with fellow workers is an important aspect for a technician. It helps in establishing great congenial relationship at the work place. Apparently, listening offers an insight on ones character and probable virtues that would enhance a technician’s ability to attract clients. In this regard, listening illustrates the capacity of a computer technician to demonstrate caring attitude necessary in his work. Essentially, it would help attracting and retaining repeat customers. Usually every client aims at seeking professional services from only the people who exemplify proper concern for their predicament. Therefore, listening would help the computer technician gain trust from his customers.  As such, it would be easier to access job opportunities as satisfied clients would always act as link to refer more new customers.

Listening at work reduces probable misunderstanding that could arise between a computer technician, fellow employees or clients. Poor listening skills would jeopardize the working relationship and as such affect job performance. Perhaps, it reduces the clients’ sense of worth, builds antipathy and motivates them to seek services from elsewhere. However, working on skillful listening ability would promote interest and increased work opportunities. Thus, listening at work and being a computer technician are highly inseparable. As such, listening creates an impetus to a technician’s communication a concept much needed to perform key tasks in the job. Furthermore, listening at work increases a technician’s work rate. Listening allows a computer technician to comprehend job specifications that helps in accomplishing the expected tasks within the appropriate time possible. In fact, listening would help a computer technician maintain focus and improve on the clarity of the information at hand. In addition, listening assists computer technicians to avoid mistakes in a specific work environment. Lack of listening reduces comprehension and eventually slows down the production process.

Interpretation of key concepts in a certain conversation is an essential aspect in the art of communication. Listening at work would allow a computer technician to easily interpret the meaning of important notions. Arguably, it enables a computer technician to pay adequate attention on the context being used by the speaker. Consequently, the computer technician would be able to ask appropriate questions that would determine the proper meaning of the necessary information rather than just guess on purported intentions. Learning is a structured part of good training. Through listening, a computer technician would enhance his ability to capture advice and other major information. Notably, the technician would develop necessary instincts to effectively detect future situations that may need the applications of the same knowledge, skills and experience as the present issue at hand. Therefore, listening at work aids a computer technician to gather core information that could add extensively to his learning experience.

Linking different Listening Styles to a Computer Technician

Relational Listening

Apparently, relational listening is an important concept to a computer technician. Learning through listening at work enhances a computer technician’s ability to establish a better relationship with clients. Arguably, it enhances focus and attention to customer conversation. Looking comfortably and appropriately to the speaker gives a clear message of empathy and support to the client. As such, relational listening promotes trust and sense of worth between a customer and a computer technician.

Analytical Listening

Evaluation of key issues in a conversation is an important step in understanding the requirements of a given situation. A computer technician should actively listen analytically to comprehend certain facts that would enhance job performance. Apparently, analytical listening helps a computer technician to seek further information on the issue at hand to foster the understanding of key concepts. Therefore, listening at work is essential for a computer technician as it adds to the comprehension of necessary information.

Task-oriented Listening

A computer technician performs complex tasks that require essential listening and understanding of key specifications. Paying close attention to a conversation would help the technician to comprehend the necessary requirements for a specific task to avoid mixing of situations or missing crucial steps in accomplishing the task. Thus, listening at work assists a computer technician in understanding the importance of undivided focus in a conversation.

Critical Listening

Critical listening enhances a computer technician’s ability to determine important information missing in a conversation. It offers an opportunity to connect the missing links to understand the situation at hand. Arguably, critical listening helps a computer technician to use his technical aspect to understand the physical details of a specific problem. As such, it would be easier to integrate the different specifications to decipher the real situation to be solved. Thus critical listening is necessary as it enhances the capacity of a computer technician to realize issues at hand to offer the appropriate assistance. This concept enhances computer technician’s credibility and illustration of trustworthiness and expertness.

Conclusion

In conclusion, listening at work is an essential skill to different professions. Computer technicians need apt listening not only to comprehend the information being communicated but also enhance their capacity to evaluate situations. Effective listening promotes a computer technician’s ability to understand various concepts in a certain conversation. It enhances the ability to illustrate value and care for customers. Arguably, clients seek professional ho demonstrate great concern for their issues. It shows the computer technician is able to pick key information and synthesize it adequately for the benefit of the customer. Thus, listening fosters a technician’s capacity to interpret information, avoid misunderstanding and reduce failure in the given job specifications. As such, computer technician job and listening at work are highly related as the later helps in the comprehension of important information for proper performance and increased productivity.